Many businesses today that utilize an appointment reminder program use a pre-recorded ‘robot’ message. These calls often come up with an unknown number or name on caller ID which causes any people to hang up or ignore the call completely. Our appointment reminder software incorporates anti-spam technologies so spam blocks do now bounce the call; additionally our calls include your Caller ID and Business Name so customers now who is calling them. We also offer customized messages that can include name, date, times, and a brief message reminder about the specifics of the appointment. To fully leverage automated appointment reminders in this digital age, we worked hard to develop a platform that works to incorporate multiple interfaces into our ReminderDesk system:
Phone Reminders
We offer customized real voice messages and can handle anywhere from 1 to 200 calls at the same time. No matter when someone needs to be reminded of their appointment we will get the message to them!
Appointment Confirmation
ReminderDesk makes it possible for the customers receiving the reminder call to press certain keys to confirm or reschedule their appointments. This makes is quick and easy to know what the day holds for you and for your customers and clients.
Inbound Call Notification
If someone calls your office and they have an alert that they had an appointment reminder they have not responded too, there is the option to have a special reminder message played while they are on hold reminding them that they have an appointment.
Digital Reminders
Send a text message of up to 160 characters to customers signed up to receive text alerts. Remind them of their appointments and other special notices they need to know about. We can also set up emails reminders that can be autocratically sent a day or two before an appointment.
Half the battle of any business is getting customers and clients into your business; the second half of the battle is getting them to follow through on their commitments. This is where our state of the art, technology driven appointment reminder software can come in and save you and your customers a lot of time!
